ShipRiteTM Software stands behind all of its software and hardware products, providing our customers
with a prompt and courteous support team.

The following support options are available:

Chat (Online)

The Chat system is a great way to get a quick answer to a simple support question. Chat access is available in the lower right of each page on this website.

Events and Training Sessions

See the Events page for upcoming events, scheduled training sessions, and virtual/recorded training sessions.


The FAQs (Frequently Asked Questions) page is a listed of regularly asked questions and tips.

Ticket System

The Ticket System provide a quick response along with follow up ability. This is the best choice for most matters.

Training Documents & Videos

Training Documents, Videos, and Tutorials are excellent ways to learn features of ShipRite Software. They are also excellent tools to incorporate into employee training programs.

User Forum

ShipRite has a variety of users with vast experiences using ShipRite. Access this knowledge base of valuable information in the ShipRite User Forum.

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